Privacy Policy

We collect information you choose to provide, including your name, organization, role, email address, phone number, event date, location, meeting format, language requirements, technical needs, accessibility requirements, billing details, uploaded or shared preparation material, and messages sent through our forms.

If you apply as an interpreter, we may collect professional profile information, language combinations, credentials, experience, availability, resume details, and other information needed to review your application.

When you visit the website, standard technical data may be collected, such as IP address, browser, device type, pages visited, referring page, approximate location, and cookies or similar identifiers.

We use information to respond to inquiries, prepare scoped quotes, plan interpretation assignments, coordinate interpreters and technical support, schedule meetings, provide client service, manage billing, improve the website, protect our systems, and meet legal, accounting, and business obligations.

We may use contact information to follow up about a request or active mandate. We do not sell personal information.

We share information only when needed to deliver services or operate the business. This may include assigned interpreters, technical partners, scheduling tools, hosting providers, email and form systems, billing providers, and professional advisors.

For client assignments, we share only the information reasonably needed to prepare, staff, coordinate, and deliver the service.

Agendas, presentations, terminology, participant details, links, recordings, transcripts, and other preparation materials are handled as confidential client materials and used for the relevant mandate.

Interpreters and team members are expected to respect confidentiality obligations. Some mandates may require additional security or access controls, which should be discussed before the event.

The website may use cookies or similar technologies for basic functionality, performance, analytics, attribution, embedded tools, and security. You can adjust cookie settings in your browser, although some features may not work as intended.

We keep information for as long as needed for the purpose collected, active client service, accounting, legal, dispute-resolution, and business record requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system is completely secure.

You may contact us to request access to, correction of, or deletion of personal information, subject to legal and business record requirements. You may also ask questions about how your information is handled.

For privacy questions, contact America Interpretation at [email protected] or 1 866 318-8886.